Privacy Policy
Effective Date: February 12, 2025
At On Top Flooring, LLC. ("we," "us," or "our"), located in Aurora, CO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ontopflooringllc.com (the "Site") or engage with our flooring services. By using our Site or contacting us, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with an optimal experience when you visit our Site and interact with our services. This includes both personal and non-personal data.
Personal Information
Personal information refers to information that can identify you or allow us to contact you directly. This may include:
Contact Information: Name, email address, phone number, physical address.
Service Requests: Any information you provide when requesting a quote, scheduling a consultation, or inquiring about our flooring services.
Non-Personal Information
We also collect non-personal information that helps us improve the functionality of the Site and deliver a better user experience. This may include:
Usage Data: This may include your IP address, browser type, device type, and details of how you navigate through the Site.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activity on our Site, personalize your experience, and improve the performance of our services.
2. How We Use Your Information
We use the information we collect for several purposes, including:
To Provide Our Services: We use your personal information to fulfill your requests, including providing quotes, scheduling consultations, and offering guidance about our flooring products and services.
To Improve Our Site: We analyze usage data to optimize the design, layout, and functionality of our Site, ensuring that it meets your needs and preferences.
To Communicate with You: We may use your contact details to send you updates, promotional offers, or other marketing materials if you’ve opted into such communications.
For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We prioritize the security of your personal information and employ a range of security measures to safeguard it, including encryption technologies and secure data storage. Access to your personal information is restricted to authorized personnel only. However, despite these efforts, please understand that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, or delivering our services. These service providers are obligated to maintain the confidentiality and security of your information.
Legal Compliance: We may disclose your information if required by law or if we believe it’s necessary to comply with legal processes or protect our rights.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
5. Third-Party Links
Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies help us recognize your preferences and understand how you use the Site. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our Site, and some features may not work as intended.
7. Your Choices
You have several rights regarding your personal information:
Access and Update: You can request access to or correction of your personal information by contacting us directly at [Insert Contact Email].
Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe through the link in our emails or by contacting us directly.
Do Not Track: Some browsers have a “Do Not Track” feature. We do not currently respond to these signals, but you can manage tracking preferences through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will take reasonable steps to ensure it is securely deleted or anonymized.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe we have information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the effective date will be updated at the top of the policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.